Terms of service

Welcome to Herbal Dubai. The following Terms of Service are the ones to which you are bound by and must adhere to by visiting or utilizing our webpage and buying our herbal wellness products. These are important terms that one should read before making an order.

General Information

1.1 About Herbal Dubai

Herbal Dubai is an upscale online store that deals in the weight-loss, skincare, and wellness products of natural herbs. Our business is based in the UAE and the GCC nations where we offer safe and quality tested herbal solutions at the comfort of your doorsteps.

1.2 Acceptance of Terms

You agree to these Terms of Service and our Privacy Policy by visiting our site, browsing, and/or making an order, which is the case. In the event that you do not agree, then please cease using our services today.

1.3 Eligibility

Products sold by Herbal Dubai are limited to persons aged 18 and above. In doing so by ordering means you verify that you are of this age and have the legal capacity to enter into binding contracts.

Products and Services

2.1 Product Information

The entire range of herbal weight loss products, skincare, and wellness supplements that are available on our site are described using legitimate information such as ingredients, instructions of use, and the anticipated benefits. Nonetheless, personal outcomes can be different depending on the body type, lifestyle and regular usage.

2.2 Product Safety and Certification

Our herbal products are:

  • This is supplied by credible suppliers.
  • Developed using natural ingredients that are used traditionally.
  • Free from harsh chemicals
  • Meeting the UAE and international safety standards.
  • Accepted to use as over-the-counter in herbal wellness.

2.3 Medical Disclaimer

The products of Herbal Dubai are not aimed to diagnose, treat, cure or prevent any disease. Use of our products may be unsafe; we advise a healthcare professional before taking them particularly when pregnant, nursing, taking medications or when you have underlying medical conditions.

Ordering and Payment

3.1 Order Placement

Orders may be ordered via our site as well as via WhatsApp at +971 56 780 6353. After placing your order, you will be contacted through the address details you will have provided to confirm your order.

3.2 Cash on Delivery (COD)

Herbal Dubai is a safe Cash on Delivery payment to the UAE and the GCC nations. Your order is delivered to your specified address and payment will only be made upon them. No prepaid online payment.

3.3 Pricing and Availability

  • The prices are provided in AED (UAE Dirhams) unless otherwise.
  • The prices are liable to change without notice.
  • The availability of the products depends on the stocks.
  • We have the right to make quantities restricted or turn away an order.

3.4 Order Confirmation

The confirmation of orders does not assure the availability of products. In case a product is out of stock upon receipt of an order, we will call you on the spot to give alternatives, or we will cancel the order.

Delivery and Shipping

4.1 Delivery Coverage

Our delivery services are extended to the UAE and all the GCC countries such as Saudi Arabia, Kuwait, Bahrain, Qatar, and Oman.

4.2 Discreet Packaging

Every order is delivered in a fully discreet package with no trace whatsoever of the product and thus guaranteeing your privacy and confidentiality.

4.3 Delivery Timeframes

The normal delivery time is depending on the location. We aim at 1-2 business days throughout the UAE and 3-7 business days to the rest of the GCC countries, according to your location.

4.4 Delivery Responsibility

The customers should give correct delivery addresses. Herbal Dubai is not liable to delays and non-delivery due to wrong address data, unavailability of the recipient, and force majeure.

Returns, Refunds, and Cancellations

5.1 Return Policy

Within 7 days after delivery, the returns are accepted on the unopened, unused products in their original wrappings. The reason why products that are opened or used can not be returned is because of health and safety measures.

5.2 Refund Process

The approved returns will be refunded within 7-14 business days through the mode used in payment. Any fees charged on shipping are not refundable unless the product is returned because of a fault or a mistake on our part.

5.3 Order Cancellation

It is possible to cancel orders prior to dispatching them through the contact, WhatsApp at +971 56 780 6353. This is because once an order has been shipped, it can not be canceled and you can refuse delivery or can send back the product according to our policy of returning.

5.4 Damaged or Defective Nature Products

Should you get a damaged or defective product, call us immediately with the photos of product and packaging. We will either give a replacement or refund.

Intellectual Property Rights

6.1 Website Content

Herbal Dubai owns all the information in herbaldubai.com, such as text, image, logos, product descriptions, and graphics and is covered by UAE and international copyright regulations.

6.2 Prohibited Use

Any content in our website shall not be copied, shared, edited, or commercially used without the written consent of Herbal Dubai.

User Conduct and Responsibilities

7.1 Lawful Use

You only use our services and our site, in accordance with the UAE laws and regulations, and in order to have lawful use.

7.2 Account Security

When you establish an account, it is your duty to ensure that your log in details are kept in a confidential manner and that everything that is done on your account remains confidential.

7.3 Prohibited Activities

Users may not:

  • Use automated systems to get into our web site.
  • Strive to access our systems in an unauthorized manner.
  • Fraudulently or falsely provide information.
  • Participate in fraudulent deals.
  • Break any of the applicable laws or regulations.

Limitation of Liability

8.1 No Warranty

The sales of Herbal Dubai products are made without warranty of any form, both expressed and implied. We are not promising any particular outcomes of the use of the products.

8.2 Liability Limits

Herbal Dubai will not commit any indirect, incidental, consequential, or punitive damages related to the use of the product, access to the websites, or disruption of services, in the maximum extent that the UAE legislation will allow.

8.3 Maximum Liability

Our limit of paying in case of any claim will be no more than the purchase price of the product in question.

Dispute Resolution Law and Governing

9.1 Applicable Law

These Terms of Service will be subject to and construed within the laws of the United Arab Emirates.

9.2 Dispute Resolution

We will resolve any disagreements that are occasioned by these terms or the way you use our services by engaging in good faith negotiations. In case of inability to find the resolution, the disputes will be placed under the exclusive jurisdiction of the UAE courts.

Changes to Terms of Service

Herbal Dubai can alter these Terms of Service whenever they wish. This will be updated with new terms and a new date as to when the page was last updated. Using our website subsequent to any modification will be deemed acceptance of the new terms.

Contact Information

Questions regarding these Terms of Service should be directed to us:

Herbal Dubai: